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Terms and Conditions

Terms and Conditions section is a contract between Ransford Auto Group & Auto Transport LLC and customers and companies. Information and services available to all. Customers and companies must follow the guidelines and rules set out.


Terms and conditions agreement:


  • Customers with vehicles going more than 150 miles has to make a deposit of 50% of the bill in advance. The rest is paid on delivery of the vehicle. Customers going less than 150 miles can pay bill in full when vehicle is delivered.
  • Forms of payment accepted includes; Cash, credit cards, debit cards and zelle. No other forms of payment is accepted.
  • We are not responsible for any damage on vehicles that did not occur while your vehicle is being towed or in our possession at our storage lot.
  • Any individual, group or company that uses our company's name or likeness for any reason not authorized by us, will be prosecuted to the fullest extent of the law.
  • We do not tolerate unlawful behavior, hate speech, bullying, unauthorized promotions or spams towards our employees or against our company as a whole. We will alert police immediately if any such issues are encountered.
  • Any violation of our policies can result in termination of any agreement we have with a customer or company.
  • We follow all state and federal laws and consumer affairs guidelines. We can never participate in anything illegal or unlawful.

Return and Refund Policy

Return and Refund Policy for customers.


Return and refund policies are has follows:


  • Customers vehicle towed to impound lot can be retrieved during business hours, monday thur friday, 9am - 5pm ($80 storage fee charge daily)
  • Any property inside a vehicle can be retrieve  by owner from vehicle monday thru friday 9am - 5pm, even without paying owed bill.
  • If a vehicle is towed at the police's request, owner must provide a sign release form issued by the requested police precinct.
  • Vehicle owners must provide drivers license and registration or proof of ownership in order to retrieve vehicles.
  • No refunds on services
  • Call 347-430-2707 for any questions you may have regarding our policies.


Copyright © 2024 Ransford Auto Group & Auto Transport- All Rights Reserved.

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